Answers to Frequently Asked Questions

What are system requirements?

Minimal system requirements for Data Remedy software are:

  • An Intel or AMD compatible platform.
  • Windows operation system. Data Remedy tested and compatible with Windows 9x/Me/NT4/2000/XP/2003/Vista/2008/7.
  • At least 16 MB of RAM, a mouse, and enough disk space for recovered files.
  • The administrative privileges are required to run NTFS Recovery under Windows XP or higher.

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I've found a bug in you program. How can I report it?

Please send all bug reports, comments, feature ideas to us using online contact form.

We will be very thankful for all your requests.

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I don't find the answer. How to contact your support team?

The technical and customer support are managed by our R&D Department in Eastern Europe (GMT+2 Time Zone). Please be patient if there is some time difference with your current location.

For any technical or maintenance questions, please contact us via our online form.

When contacting support team please specify:

  • Version of Data Remedy software.
  • Version and edition of Windows system.
  • The problem you faced and all useful information that is related to the problem.

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